Processing and Shipping

At My Rustic Signs, we are committed to providing only the highest quality handmade wood products at affordable and competitive prices. Which is why we guarantee that shipping costs for every purchase are accurate and never overcharged. It is our philosophy that in the world of online retail sales, shipping rates should never be seen as a way to make extra profit.  

Processing time:

  • The time we need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times:

  • North America: 5-10 business days

We will do our best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes:

  • Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

Easy Returns & Exchanges

We gladly accept returns and exchanges:

  • Just contact us within: 3 days of delivery
  • Ship items back to me within: 7 days of delivery

Cancellations Are Only Accepted Within 24 Hours of Placing An Order
But please contact me if you have any problems with your order.

The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders

Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. Please see our Terms and Conditions Section for More Details

My Rustic Signs
1718 West 15th Street
Sioux City, Iowa 51103